Privacy Policy

Data Controller

Privacy Notice

Effective Date: June2, 2026

Welcome to Bella and Jack Brand ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website, products, and services.

This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase pet supplies, interact with our services, or otherwise communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Notice.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information that identifies, relates to, describes, or can reasonably be associated with you, including:

Full name
Email address
Billing address
Shipping address
Telephone number
Payment information
Account login credentials
Purchase history
Customer service communications

Pet Information

To better serve our customers, we may collect information related to your pets, including:

Pet name
Species or breed
Age or size
Dietary preferences
Product preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring URLs
Pages visited
Date and time of visits
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

Process and fulfill orders
Manage customer accounts
Provide customer support
Deliver products and services
Communicate order updates
Personalize shopping experiences
Improve our website and services
Send promotional communications (where permitted by law)
Detect fraud and maintain security
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

Operate and maintain the website
Remember user preferences
Analyze website traffic
Measure marketing effectiveness
Improve user experience

You may modify your browser settings to refuse or delete cookies. Certain website features may not function properly if cookies are disabled.

4. How We Share Information

We may share your information with:

Service Providers

Third-party vendors who assist us with:

Payment processing
Shipping and fulfillment
Website hosting
Analytics
Marketing services
Customer support

Legal Compliance

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

Comply with legal obligations
Respond to lawful requests
Protect our rights and property
Prevent fraud or illegal activities
Protect the safety of users and the public

Business Transfers

If Bella and Jack Brand undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction.

5. Payment Information

Payments are processed through secure third-party payment providers. We do not store complete payment card numbers on our servers. Payment information is handled in accordance with applicable payment card industry standards.

6. Email Marketing

If you subscribe to our marketing communications, we may send newsletters, promotions, product announcements, and special offers.

You may unsubscribe at any time by:

Clicking the "unsubscribe" link in our emails; or
Contacting us directly.

We will honor unsubscribe requests as required by applicable law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Notice
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations

When information is no longer required, we will securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information
The right to correct inaccurate information
The right to request deletion
The right to restrict or object to processing
The right to data portability
The right to withdraw consent where applicable
The right to opt out of certain data-sharing activities

To exercise your rights, please contact us using the information below.

10. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to delete it.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

12. International Users

If you access our website from outside the United States, your information may be transferred to, processed, and stored in countries where privacy laws may differ from those in your jurisdiction.

By using our website, you consent to such transfers where permitted by law.

13. Changes to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Updates will be posted on this page with a revised Effective Date.

Your continued use of the website after any changes become effective constitutes acceptance of the updated Privacy Notice.

14. Contact Us

If you have questions about this Privacy Notice or our privacy practices, please contact:

Bella and Jack Brand
Email: support@bellaandjackbrand.com
Phone:‪(240) 525-0498
Website: BellaandJackBrand,comwww.
Mailing Address: contact us by email for specific mailing address

If you are a resident of a jurisdiction with specific privacy rights, you may contact us to exercise those rights using the contact information above.